Your challenge: Data silos, lack of transparency, high analytical effort
Companies often work with separate systems: ERP, CRM, ticketing, monitoring, Excel, and external platforms. Without integration, real-time insights are lacking, decisions are based on estimates, and manual analyses tie up resources.
Our Solution: Centrally integrate data and analyze it automatically
EcholoN combines quality management and compliance on a single platform. It offers automated verification processes, clear lines of responsibility, and audit-proof documentation. Workflows can be adapted to specifications, audits, and certifications without any programming knowledge.
Interfaces to ERP, CRM, and IT systems
Automated Reports and KPI Dashboards
Real-time data consolidation without media breaks
HORNBACH relies on EcholoN
With EcholoN, HORNBACH enhanced transparency and interconnectivity in its service processes. This created a solid foundation for analyzable data, clean interfaces, and future-proof service structures.
“With EcholoN, we have created an integrated service management platform that provides us with a high degree of transparency, efficiency, and security.”{iflng}}
Thorsten Lang
IT Technician & Project Manager, HORNBACH Baumarkt AG