Your challenge: Data silos, lack of transparency, high analytical effort
Companies often work with separate systems: ERP, CRM, ticketing, monitoring, Excel, and external platforms. Without integration, real-time insights are lacking, decisions are based on estimates, and manual analyses tie up resources.
Our Solution: Centrally integrate data and analyze it automatically
EcholoN connects data from ERP, CRM, SAP, ticketing, monitoring, and other business systems on a central platform. The Data Workflow System enables automated data exchange, transformation, and synchronization across system boundaries. Dashboards, KPIs, and reports provide real-time transparency and a consistent foundation for informed decisions.
Interfaces to ERP, CRM, and IT systems
Automated Reports and KPI Dashboards
Real-time data consolidation without system discontinuities
HORNBACH relies on EcholoN
With EcholoN, HORNBACH enhanced transparency and interconnectivity in its service processes. This created a solid foundation for analyzable data, clean interfaces, and future-proof service structures.
“With EcholoN, we have created an integrated Service Management platform that provides us with a high degree of transparency, efficiency, and security.”
Thorsten Lang
IT Technician & Project Manager, HORNBACH Baumarkt AG