Rethinking Service and Maintenance in Mechanical and Plant Engineering

Manage malfunctions, maintenance and replacement parts digitally:
transparent, future-proof

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A man wearing a hard hat is working on a laptop in a modern industrial facility with machinery and piping in the background.

Your challenge:
A wide variety of variants, documentation requirements, and rising service costs

Different machine and equipment models, international locations, and paper- and Excel-based processes lead to breaks in the digital workflow, errors, and downtime. At the same time, customer expectations and price pressure are rising in the spare parts and service business.

Our Solution:
From fault reports to spare parts orders—all on one platform

With EcholoN, you can centrally manage the entire service process: log faults, manage replacement parts, document maintenance histories, and manage contracts and service assignments. IoT connections enable predictive maintenance, and ERP interfaces ensure seamless workflows without any loss of information.

Icon featuring three people and a gear, symbolizing teamwork, interconnected processes, and collaborative work

CMMS & Maintenance

Plan maintenance, repairs, and inspections; document them on the go

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ERP Integration

Seamlessly integrate SAP, CRM, and PPS; avoid system discontinuities

Icon of a monitor with a wrench, symbolizing system maintenance, IT services, and technical support

Predictive Maintenance

Use Sensors & Condition Data to Minimize Downtime

WALDNER relies
on EcholoN

With EcholoN, WALDNER consolidates IT services and maintenance into a single, centralized platform. Standardized and transparent processes enable clear management, reliable analyses, and a centralized knowledge base to ensure service quality over the long term. Plans are in place to expand the platform to include mobile use, additional service areas, and subsidiaries.

“Today, with EcholoN, we can generate complete documentation for our suppliers at the click of a button—including history, inspection procedures, and maintenance issues.”

Thilo Rauch
Project Manager, WALDNER
WALDNER logo with blue text on a light background
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All references
A tablet with the EcholoN software from mIT solutions open on a table, displaying clear service and process data in a digital user interface

Your benefits:
less effort, greater availability, satisfied customers

30–50 %
fewer unplanned shutdowns. Predictive maintenance enables early intervention and prevents downtime.
25–30 %
lower maintenance and service costs. Automated workflows and targeted measures reduce manual maintenance processes.
100%
digitally traceable processes within the system. Digital maintenance systems fully record all actions and create seamless audit trails

Contact
Let's talk!

Direct Contact Request

We will get back to you within 72 hours.

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Your contact:

Ralph Bockisch

mIT solutions GmbH
Quickborner Straße 79
25494 Borstel-Hohenraden

+49 4101 6969 3
vertrieb@mitsolutions.de